Question 1

Do your products come with a warranty?

Accepted Answer

Yes most products come with a manufacturer warranty against manufacturing defects. Please contact our support team for assistance:
admin@tectrix.co.za

Question 2

How long does shipping take?

Accepted Answer

Shipping usually takes 3-5 business days, depending on your location.

Question 3

What is your return and refund policy?

Accepted Answer

We accept returns within 14 days of delivery for unused, factory-sealed items with proof of purchase. Items must be returned in original packaging with all accessories included. Defective products may be refunded or replaced after inspection. See shipping and return policy for more details.
https://www.tectrix.co.za/shipping-returns (https://www.tectrix.co.za/shipping-returns)

FAQ